Refund policy
Return & Refund Policy
We want you to love your purchase. If you’re not fully satisfied, please review our policy below.
Returns
Due to hygiene and safety reasons, we do not accept returns on opened, used, or tampered cosmetic and skincare products. Items must be unused, unopened, and in their original packaging to be eligible for return. You can return your item within 14 business days of delivery . Please send them to: 36 West Mill Croft, Kings Norton, Birmingham, B38 9US.
Refunds
Refunds are only issued for items that are damaged, defective, or incorrectly delivered. Approved refunds will be processed to the original payment method.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Non-Refundable Items
Sale items, promotional items, and used products are non-refundable.
Contact Us
For all return or refund requests, please contact us at kulaskinbeautycosmetics@gmail.com.
Company Name: KULASKIN BEAUTY COSMETICS LTD
Company Registration Number: 15035848